I would run a scandisk and check for bad sectors. Both of these errors can be caused by your disk drive or SSD. But it might be better to do other mainenance than find the program that's using it, since you mentioned also another error. Microsoft is known to use it in their programs. Hello! This file named cdd.dll stands for Canonical Display Driver. I'm not aware of other software using it or which programs use it. Anyways, would it be possible to disable this DLL or uninstall a specific program, so that this dll isn't loaded at bootup and see if this makes a difference with Rootkit scans/freezes and see if it stops then? Is there software that you're aware of that is using that cdd.dll? Some kind of video game comes to mind or even a office type program, perhaps a recent installation. That cdd.dll has caused issues with other people as well and gets used by different programs. I renewed my license not even a month ago and I would like to fix it rather than do a refund. I have uninstalled the antivirus in case it was the issue with no change. I've scanned using tddskiller, malwarebytes anti-rootkit and roguekiller with no issues and coming out clean. I have done a clean reinstall using the tool provided by malwarebytes with the same result. Thanks in advance, I understand this is quite a bit of configuration, but this should allow us to figure out what's going on with your rootkit scansįor a while now, everytime I scan checking the option to check for rootkits, while scanning (always on the object 437) my computer freeze and go to a BSOD that say "kernel_data_inpage_error" theoretically caused by cdd.dll. Once this is done, please use to upload the file and generate a download link Right click memory.dmp and choose " Send to -> Compressed (Zipped) folder" Move the file memory.dmp from this folder to your desktop Once it happens, please get back into Windows, and follow the instructions below: Now reinstall Malwarebytes and trigger the crash again. In the System Failure section, please make sure your options match the ones in the screenshot below In the window that comes up, under the Startup and Recovery section, click Settings. ![]() Type view advanced system settings and click the top option Press the Windows Key to bring up the start menu To enable memory dumps, please follow the instructions below:
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